Bersin & Associates' 2005 LMS Customer Satisfaction Study Recognizes CyberU as a Marketwide 'Outperformer' and a 'Vendor Who Delights Customers'
Santa Monica, CA - March 7, 2005 - CyberU, the leading provider of integrated on-demand enterprise software solutions for human capital management, announced today its top rating as a 'Marketwide Outperformer' in the categories of total installation, ease of ownership and ease of use in Bersin & Associates' 2005 LMS Customer Satisfaction Study. This rating was given only to those vendors who exceeded the overall industry average within the category. CyberU was also one of the top rated companies in the 'Vendor Who Delights Customers' category. This rating was earned by only those vendors, which exceeded the industry, average for the measure "overall customer satisfaction of a vendor."
Other findings within the study demonstrated the strength of CyberU's Cornerstone OnDemand solution by placing the company as a 'Leader' in the categories of 'quality of content integration,' and 'ease of upgrade.' CyberU was also listed as an out-performer in several categories including; 'ease of ownership,' 'quality of HR/ERP integration,' 'quality of assessment tools,' and 'quality of reporting system,' among others.
"Our clients have always been our most important focus at CyberU, and the results of the Bersin study demonstrate that this commitment has been recognized," says Adam Miller, President and CEO, CyberU, Inc. "Cornerstone represents the best in both product development and integration techniques and provides clients with a highly flexible solution designed to meet each organization's specific processes and needs."
Cornerstone OnDemand is a fully integrated human capital management system that includes a robust learning management system along with comprehensive employee performance and succession planning tools. Cornerstone's Learning Management module includes 10,000 pre-integrated training titles with a full library of e-learning courses from the world's best content providers. In addition to Cornerstone's robust content offerings, the enterprise application is also highly flexible and can be easily integrated with each of the major ERP vendors in just a few days. The system's modular design and pay-as-you-grow pricing provides clients with the option of rolling out the technology in phases, beginning with the functionality most needed, and expanding into additional modules, and business units when appropriate.
About Bersin & Associates 2005 LMS Customer Satisfaction Study
2005 LMS Customer Satisfaction Study: An Industry Analysis of the Customer Experience with Learning Management Systems is a broad-based industry study based on survey results from 660 system administrators and training managers and executives. This study, which will be repeated annually, evaluates a wide range of categories - product performance, technical support, customer service, business partnership, and implementation - all from the customers' perspective. The 2005 study covers offerings from 16 LMS vendors and analyzed 28 different measures of customer satisfaction.
The study was completed and funded by Bersin & Associates. Information in the study is based solely on Bersin & Associates' analysis of results; no information included in the study was provided by vendors.
About Cornerstone OnDemand, Inc.
Cornerstone OnDemand is the only proven provider of on-demand enterprise software solutions for talent management. The Cornerstone OnDemand talent management suite provides fully-integrated solutions for learning management, employee performance management, and succession planning along with over 30,000 online training titles and integrated tools for compliance and analytics. Cornerstone OnDemand's software is used by industry leaders such as Aon, Honda, Pearson, Pitney Bowes, Smith Barney and Washington Mutual to achieve organizational excellence.
Cornerstone OnDemand, Inc.